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- Receive, review, and process medical insurance claims submitted by policyholders or healthcare providers in accordance with policy terms, coverage limits, and medical necessity criteria.
- Verify the accuracy and completeness of claim forms, medical records, and supporting documentation to ensure compliance with regulatory requirements and company policies.
- Investigate questionable claims by contacting healthcare providers, requesting additional information or documentation, and analysing medical records to inform decision-making.
- Maintain detailed records of claims, correspondence, and investigation outcomes in accordance with regulatory requirements and company policies.
- Ensure timely and accurate processing of approved claims for payment, including coordinating with finance departments and third-party administrators.
- Communicate effectively with policyholders, healthcare providers, and internal stakeholders regarding claim status, decisions, and any required actions.
- Bachelor of Medicine, Bachelor of Surgery (MBBS), Nursing degree, or relevant medical degree from an accredited institution.
- Experience in the relevant health insurance industry is preferred.
- Proficiency in computer skills, including Excel and other relevant software applications.
- Strong analytical, communication, and problem-solving skills.
- Attention to detail and ability to work efficiently in a fast-paced environment.
- Ability to prioritize tasks and meet deadlines effectively.
Senior claims officer - Dubai - Alliance Insurance Abu Dhabi
6 days ago

Description
Medical Insurance Claims Examiner Role Overview
We are seeking a highly skilled Medical Insurance Claims Examiner to join our team at Alliance Insurance Abu Dhabi.
Key Responsibilities:
Requirements:
What We Offer:
A competitive salary and benefits package, opportunities for career growth and development, and a dynamic work environment that values excellence, innovation, and teamwork.
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