Groups and Events Supervisor - Dubai, United Arab Emirates - Mercator Travel and Tourism

    Mercator Travel and Tourism
    Mercator Travel and Tourism Dubai, United Arab Emirates

    3 weeks ago

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    Description

    About the Job:

    If you are a highly dedicated team player with leadership skills, then this job is with one of the most attractive and fast-growing companies in its field.

    We are currently looking for a talented professional Groups and Events Supervisor to join our dynamic team.


    Duties & Responsibilities:

    Event Planning:

    Organizing, coordinating, and executing every detail from the initial concept to the final cleanup is crucial for crafting memorable and seamless experiences.

    Time management, resource allocation, and team dynamics play significant roles in aligning each element with the event's objectives and client expectations.


    Vendor Coordination:


    Liaising efficiently with caterers, decorators, and audio-visual teams is vital to ensure that every detail reflects the client's vision and the event's theme, all while staying within budget.

    A keen eye for quality, strong negotiation skills, and the ability to maintain positive relationships are necessary for seamless execution and vendor reliability.


    Risk Management:
    Assessing potential hazards and developing strategies to mitigate risks is a key responsibility.

    Coordination with vendors, security personnel, and local authorities to create tailored emergency response plans ensures the safety and smooth operation of events.


    Staff Supervision:
    Leading and coordinating event staff effectively from setup to breakdown impacts the overall success and attendee experience. Clear communication, efficient task delegation, and prompt issue resolution ensure optimal team contribution to the event's goals.


    Budget Control:
    Allocating funds across various components without exceeding financial limits is a critical skill. A meticulous approach to forecasting, negotiating with vendors, and real-time expenditure tracking helps prevent budget overruns.


    Customer Service:


    Handling inquiries, concerns, and feedback from clients and attendees with patience and empathy is essential for ensuring a positive experience.

    The ability to resolve issues quickly and make decisions that support the event's objectives and client expectations is crucial for fostering repeat business and positive recommendations.


    Work Environment:
    An Event Supervisor operates in a dynamic environment where adaptability is paramount.

    Their workspace often transcends traditional office settings, extending to event venues ranging from conference halls to outdoor spaces, each presenting unique logistical challenges.

    The tools of their trade are as varied as the venues, encompassing both physical equipment for event setup and digital tools for planning and communication.


    Essential Qualifications:

    Bachelor's Degree or equivalent in TourismPreferred Qualifications:

    • A minimum of 3 to 5 years in an Event Position within the Travel and Tourism industry or in an event company in Dubai.
    • Strong negotiation and communication skills, with the ability to build and maintain relationships with suppliers.
    • Analytical mindset, capable of conducting market research and analyzing data to drive decision-making.
    • Familiarity with travel technology systems and tools.
    The above-mentioned responsibilities are intended to provide guidelines and directions for your specific role.

    Kindly note, that as the needs of the organization develop/change, it may be necessary to modify or amend the responsibilities listed.

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