Pool Restaurant Manager - Dubai, United Arab Emirates - Crew Life at Sea

    Crew Life at Sea
    Crew Life at Sea Dubai, United Arab Emirates

    2 weeks ago

    Default job background
    Full time
    Description
    1. Team Leadership:
      • Recruit, train, and supervise pool restaurant staff, fostering a positive and cohesive team environment.
      • Set performance expectations and provide ongoing coaching to enhance staff skills and ensure exceptional service.
    2. Operations Management:
      • Oversee day-to-day operations of the pool restaurant, ensuring compliance with health and safety regulations and hotel policies.
      • Monitor inventory levels and collaborate with the procurement team to ensure adequate supplies are maintained.
    3. Customer Service:
      • Create a warm and welcoming atmosphere for guests, striving for excellence in customer service.
      • Address guest concerns promptly and professionally, aiming to exceed customer expectations.
    4. Menu Development:
      • Collaborate with the culinary team to develop and update menu offerings, considering guest preferences and seasonal trends.
      • Ensure that food quality and presentation consistently meet the hotel's standards.
    5. Financial Management:
      • Manage the budget for the pool restaurant, tracking expenses and revenue, and implementing cost-effective measures where applicable.
      • Contribute to revenue generation through strategic pricing and upselling initiatives.
    6. Marketing and Promotion:
      • Collaborate with the hotel's marketing team to develop and execute promotional activities to attract and retain customers.
      • Utilize social media and other platforms to enhance the pool restaurant's visibility.
    7. Event Coordination:
      • Coordinate and oversee events hosted at the pool restaurant, working closely with event planners and ensuring seamless execution.

    Qualifications:

    • Proven experience in a managerial role within the hospitality industry, preferably in a poolside or outdoor dining setting.
    • Strong leadership and interpersonal skills.
    • Exceptional organizational and multitasking abilities.
    • In-depth knowledge of food and beverage operations.
    • Excellent communication skills.
    • Familiarity with health and safety regulations.
    • Bachelor's degree in Hospitality Management or a related field is preferred.