Candidate Support Coordinator - Dubai, United Arab Emirates - RICS

RICS
RICS
Verified Company
Dubai, United Arab Emirates

1 week ago

Ahmed Al-Mansouri

Posted by:

Ahmed Al-Mansouri

beBee Recruiter
Description

Country United Arab Emirates


Office Location Dubai


Key Achievements & Responsibilities

  • Identify, design and deliver B2C webinar support activities across all routes to membership including counsellors and mentors.
  • Collaborate with external support stakeholders such as counsellors, mentors and Matrics to ensure effective locally based support networks are in place
  • Identify suitable members to fulfil counsellor/mentor roles and promote the available training to key demographics, proactively targeting underrepresented groups
  • Promote the RICS Commercial product portfolio to compliment free support being offered.
  • Work closely with marketing/communications team to deliver a stakeholder communication strategy to maintain engagement levels at all key stages of the qualification journey.
  • Deliver B2B webinars post enrolment for stakeholders enrolled on RISE essentials.
  • Provide tailored made support packages to corporate accounts through the form of graduate inductions and process webinars as needed (UK only).
  • Actively record, update and amend customer information on internal databases to ensure accurate data.
  • Ensure confidential and financial information is secure by complying with data protection regulations (GDPR)
  • To work alongside RICS colleagues in marketing and communications to ensure accuracy and relevance of information is provided across all channels of communication.

Experience Required

  • Excellent communication skills both written and verbal
  • Experience of business writing and professional telephone etiquette
  • Experience of writing and delivering training material
  • Excellent presentation skills
  • Able to handle difficult people/situations in a professional, mature manner
  • Experience of working under pressure and towards unmoveable deadlines
  • Ability to influence and persuade others
  • Willing to work outside of core business hours to provide support packages
  • A sound understanding and ability to work with Microsoft packages
  • Ability to prioritise work daily to ensure team deadlines are met
  • Flexible and adaptable

Who Are We?


As a globally recognised professional body, everything we do is designed to effect positive change in the built and natural environments.

Through our respected global standards, leading professional progression and our trusted data and insight, we promote and enforce the highest professional standards in the development and management of land, real estate, construction and infrastructure.

Our work with others provides a foundation for confident markets, pioneers better places to live and work and is a force for positive social impact.

With over 134,000 highly qualified trainees and professionals, and offices in every significant financial market, we are ideally placed to influence policy and embed our standards within local marketplaces in order to protect consumers and businesses.

In doing so, we can innovate and progress the development of spaces and places so they are fit for future generations, in addition to the challenges faced in the present.


Job Types:
Full-time, Permanent
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