Call Center Agent - Dubai, United Arab Emirates - Ejadah Asset Management Group

    Ejadah Asset Management Group
    Ejadah Asset Management Group Dubai, United Arab Emirates

    2 weeks ago

    Default job background
    Full time
    Description
    Call Center Agent

    Job Location :

    UAE

    Job Description :

    Handle all customer calls on all areas of Ejadah telecom and relevant departments in a courteous, friendly and professional manner to adhere to the customer expectations.

    To follow up the call script accordingly in handling the inbound & outbound calls in a timely manner so that consistency of calls and efficiency prevails
    Ensure customer data is captured when relevant to ensure that accurate reporting can be undertaken
    To work on data capturing and make sure that 90% of data captured on the phone system to assist reporting and efficiency of operations

    Perform data analysis for generating reports on periodic basis & generate and distribute management reports in accurate and timely manner.

    Desired Candidate Profile




    Education:
    Any Graduation()


    Gender:
    nm


    Nationality:
    Any Nationality