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Call Center Agent - Dubai, United Arab Emirates - Ejadah Asset Management Group
Description
Call Center AgentJob Location :
UAE
Job Description :
Handle all customer calls on all areas of Ejadah telecom and relevant departments in a courteous, friendly and professional manner to adhere to the customer expectations.
To follow up the call script accordingly in handling the inbound & outbound calls in a timely manner so that consistency of calls and efficiency prevailsEnsure customer data is captured when relevant to ensure that accurate reporting can be undertaken
To work on data capturing and make sure that 90% of data captured on the phone system to assist reporting and efficiency of operations
Perform data analysis for generating reports on periodic basis & generate and distribute management reports in accurate and timely manner.
Desired Candidate Profile
Education:
Any Graduation()
Gender:
nm
Nationality:
Any Nationality