Personal Concierge Supervisor - Dubai, Dubai

Only for registered members Dubai, Dubai, United Arab Emirates

1 month ago

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 hy; Job Summary: 

A Personal Concierge Supervisor with Waldorf Astoria Hotels & Resorts supervises the Personal Concierge Team and sets the department goals to help Team Members to create an exceptional Guest and customer experience.

   Responsibilities: 

  • Supervise / Manage daily Personal Concierge operations. Project a professional manner with an emphasis on luxury hotel operations and exceptional Guest's service.
  • Set Personal Concierge daily objectives and prepare the rosters/schedules.
  • Personal Concierge team's attendance sheet (Payroll purpose) to be checked and updated on a daily or weekly basis
  • Respond promptly to guest inquiries and requests, whether in person, via phone, or through electronic communication channels.

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