Guest Service Agent - Dubai, United Arab Emirates - Flora Al Barsha Hotel At The Mall

Flora Al Barsha Hotel At The Mall
Flora Al Barsha Hotel At The Mall
Verified Company
Dubai, United Arab Emirates

1 week ago

Ahmed Al-Mansouri

Posted by:

Ahmed Al-Mansouri

beBee Recruiter
Description

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As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required.

A Guest Service Agent truly influences the first impressions of our Guests and, therefore, is responsible for performing the following tasks to the highest standards:
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- _Achieve positive outcomes from Guest queries in a timely and efficient manner_
- _Ensure an efficient reception experience for Guests, including check-in/out, and complete audit procedures, as required_
- _Ensure that the Guest Service Manager is kept fully aware of any relevant feedback from guests and, or, other departments_
- _Demonstrate a high level of customer service at all times_
- _Demonstrate a knowledge of hotel room categories, room rates, packages, promotions, and other general product knowledge necessary to perform daily duties_
- _Maximize room occupancy and use up-selling techniques to promote hotel services and facilities_
- _Use the correct procedures regarding the acceptance of foreign currencies, credit cards, and cash in accordance with the hotel credit policy_
- _Act in accordance with policies and procedures when working with front-of-house equipment and property management systems_
- _Assist other departments, as necessary_

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More details:_


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  • Salary : Negotiable Salary_

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  • Min. 2+year experience as a GSA._

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  • Opera experience is a must._

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  • Accommodation : Provided by the company_

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  • Food : All times food provided by the company_

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  • Uniform: Provided by the company_

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  • Laundry: Provided by the company_

Salary:
AED1, AED1,500.00 per month


Application Question(s):

  • Are you ready to join immediately

Experience:

Hotel Opera: 1 year (required)
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