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- Ensure the daily reception deskoperation is prepared.
- Ensure that guestarrivals and departures are as efficient andcourteous.
- Anticipate guest needs and addressthem in a refreshing, respectful and politemanner.
- Demonstrate a willingness to"go the extra mile" to exceed guestexpectations.
- Carry out guest check in, checkout and requests as per resortstandards.
- Supervise all tasks that are carriedout properly by front officeagents.
- Confidentiality of information isalways maintained.
- To ensure that all relevantadministration is alwaysupdated.
Front Office Supervisor - Dubai, United Arab Emirates - One&Only Resorts
