Head Waiter - Dubai, United Arab Emirates - HSJB BUSINESS CONSULTING

HSJB BUSINESS CONSULTING

Verified Company

Dubai, United Arab Emirates

1 week ago

Posted by:

Ahmed Al-Mansouri

beBee Recruiter

Description

Responsibilities:

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Supervise Waitstaff: Lead and manage the waitstaff team, including training, scheduling, and performance management.
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Ensure High-Quality Service: Ensure that all guests receive prompt, courteous, and efficient service. Monitor service standards and address any issues or concerns promptly.
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Coordinate Dining Room Operations: Oversee dining room setup, seating assignments, and service flow to ensure smooth operations during service hours.
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Guest Interaction: Interact with guests to ensure satisfaction, address any concerns, and handle special requests or accommodations.
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Maintain Cleanliness and Organization: Ensure that the dining room, service stations, and equipment are clean, organized, and properly maintained.
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Handle Reservations: Manage reservation systems, handle reservation inquiries, and ensure accurate booking and seating arrangements.
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Assist with Menu Knowledge: Have a thorough understanding of the menu offerings, including ingredients, preparation methods, and special features. Provide recommendations and assistance to guests as needed.
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Upselling and Promotion: Encourage upselling of menu items and promote special promotions or events to enhance the guest experience and increase revenue.
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Monitor Inventory: Monitor inventory levels of dining room supplies, such as linens, utensils, and condiments. Coordinate with management to order supplies as needed.
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Compliance: Ensure compliance with health and safety regulations, food safety standards, and company policies and procedures.