Administrative Assistant - Dubai, United Arab Emirates - Emirates NBD

Emirates NBD

Verified Company

Dubai, United Arab Emirates

1 week ago

Posted by:

Ahmed Al-Mansouri

beBee Recruiter

Description

Job Purpose

Provide secretarial, confidential and administrative services to the Head of Coverage Priority Banking as well the Priority Banking unit head office staff and centers.
Support Direct reportee of Head of Priority Banking on daily activities such as diary management, correspondence, preparation of presentations & reports and information gathering. In addition, handle problems relating to operations of PRB head office.

Main Responsibilities

Drafting of replies on direct reportees of Head of Priority Banking and Personal Banking.
Drafting of internal communications for the segment on important operational, service and business broadcasts and announcements.
Preparing letters to customers and internal customers on various issues.
Screening of calls and the key liaison for department.
Schedule meetings for Direct Reportee's of Head of Priority and Personal Banking.
Manage the calendar appointments and diarize important meetings for the Head of Depts in Priority and Personal Banking.
Send meeting requests on behalf of the department and organize the logistics.
Maintain the filing for the department including customer correspondence.
Ordering of office stationery and supplies through P2P.
Maintaining of department staff records
Ordering and liaising with Procurement and IT dept for IT equipment for the Priority Banking and Personal Banking dept new joiners and existing staff requirements.
Act as the key person for office upkeep and maintenance requests.
Be the key liaison for internal and external customers for Priority Banking and Personal Banking in terms of complaints, requests, inquiries and feedback for Dept Heads.
Provide administrative support to Heads of Dept in terms of daily operations and provide solutions.
Responsible for routine office transactions such as organizing weekly, monthly and quarterly meeting for PRB and PSB staff.
Coordinate with external vendors on product and service purchases.
Arranging travel arrangements for Heads of Dept for meetings and business visits.
Preparing of Agenda for meeting and taking minutes of the meetings and PRB and PSB weekly
Collating data for customer events and help organizing the event from PRB and PSB aspect.
Arranging of logistics for staff trainings and sending nominations and invites for the same.
Preparation of presentations for Heads of Dept for Priority Banking for weekly and monthly internal and external meetings.
Prepare monthly PRB and PSB reports on PRB and PSB staff and customer information.
Maintaining of confidential documents pertaining to staff and customers.
Maintaining of registers for document tracking.
Circulation of confidential documents within the Dept Heads.
Enabling and disabling of system access to new joiners and resigned staff.
Act as back up staff for the HR coordinator and other staff on leave.