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Inside Account Manager - Dubai, United Arab Emirates - IT Max Global
Description
We are seeking a highly motivated and dynamic Inside Account Manager to join IT Max team.The successful candidate will be responsible for generating leads and selling our services over the phone to potential customers, as well as maintaining relationships with existing customers.
We are seeking dynamic and youthful individuals to become part of our sales team. This opportunity represents a promising career trajectory.Key Responsibilities:
Scheduling appointments for sales representatives to meet with prospective customers or for customers to attend sales presentations.
Conducting outbound calls to potential customers to promote and sell our IT products and services.
Delivering prepared sales talks, reading from scripts that describe products or services, in order
to persuade potential customers to purchase a product or a service.
Explaining products or services and prices, and answering questions from customers
Answering telephone calls from potential customers who have been solicited through advertisements.
Qualifying leads and identifying customer needs and requirements
Obtaining customer information such as name, address, and area of interest using different sources
Meeting or exceeding monthly sales targets and KPIs.
Developing and maintaining a good understanding of the IT industry, our products and services, and our target market
Maintaining accurate and up-to-date records of customer interactions and sales activity using our CRM system
Working collaboratively with the sales team to ensure consistent messaging and approach.
Following up on leads generated through marketing campaigns and events.
Maintaining ongoing relationships with existing customers to ensure customer satisfaction and identifying upselling opportunities.
Providing timely and accurate reports on sales activity and results to management
Performing other duties as assigned
Experience, Skills & Qualifications:
A bachelor's degree in Computer Science/Engineer or a related field is preferred
Previous experience in telesales or a similar role, preferably in the IT industry
Strong communication skills and the ability to build rapport with customers over the phone.
Excellent sales skills, including the ability to identify customer needs, overcome objections, and close deals.
Self-motivated and results-oriented, with a track record of achieving and exceeding sales targets
Familiarity with CRM systems and sales processes
Good organizational skills and attention to detail
Ability to work independently and as part of a team.
Fluency in English, Arabic; French is a plus.
Desired Candidate Profile
Education:
Any Graduation()
Gender:
nm
Nationality:
Any Nationality