Manager, Restaurant Reservations - Dubai, United Arab Emirates - One&Only Resorts

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    Full time
    Description
    At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests' stay to bring their dreams and desires to life.

    With an atmosphere that's chic but wonderfully unstuffyTM, and a team who are meticulous but warm, we seek to exceed our guests' expectations at every possible turn.

    Behold the dawn of a new, all-encompassing resort experience in Dubai – One&Only One Za'abeel.

    A vibrant hub for business, a magnetic stage for entertainment, and a haven for inner-city wellness, this new Dubai resort will be more than a trailblazing icon of the skyline, and it will be an utterly unrivalled urban oasis.

    With abundant knowledge and generosity, we anticipate our guest's every need and surpass expectations.

    Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure.

    This is not simply our job, it's our passion.


    About The Role
    The Manager Restaurant Reservations will be responsible for managing restaurant reservations and booking requests for the 11 dining venues at One&Only One Za'abeel. You will ensure the team are set up to be a focused and dedicated team which functions as per organizational standards, by ensuring a prompt, efficient and responsive service to guests, to achieve a high level of guest satisfaction and organizational profitability in an environment of high team morale.


    About You
    Ideally you should have a minimum of 5 years' experience within restaurant reservations in a luxury hotel environment and 2 years' experience in the position of a manager. Strong experience using SevenRooms or Restaurant Reservation systems are essential. Additional languages such as Arabic, French, German, Spanish, Italian or Russian is advantageous.

    Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.