Relationship Officer-operations(Female) - Dubai, United Arab Emirates - Flying Colour Business Setup Services

Flying Colour Business Setup Services
Flying Colour Business Setup Services
Verified Company
Dubai, United Arab Emirates

6 days ago

Ahmed Al-Mansouri

Posted by:

Ahmed Al-Mansouri

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Description

Responsibilities:


  • Identify and assess clients' needs to achieve satisfaction.
  • Regular updates to clients needs to be sent across.
  • Build sustainable relationships and trust with clients accounts through open and interactive communication.
  • Provide accurate, valid and complete information by using the right methods/tools.
  • Will Be responsible to handle 6070 client profiles.
  • Handle client complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
  • Keep records of client interactions, process client accounts
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers.

Requirements:


  • Proven customer support experience or experience as a Client Service Representative
  • Track record of overachieving quota
  • Strong interpersonal skills and active listening
  • Familiarity with CRM systems and practices
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills
  • Ability to multitask, prioritize, and manage time effectively
  • Preferably female Graduate with minimum 2 3 years of experience

Salary:
AED3, AED4,000.00 per month


Education:


  • Bachelor's (preferred)

Experience:

- customer services: 3 years (preferred)


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