Spa Receptionist - Ajman, United Arab Emirates - Kottakkal ayurvedic center

Description

• To develop and maintain a professional spa operation, ensuring total customer satisfaction through professionalism, service and profitability. This should be achieved through the creation of a strong dedication to customer satisfaction among the therapists and Hotel Management.
• Profitability should be achieved by reaching the given target through efficient local sales, interaction with resort/hotel management, guests, GROs and other involved staff and through cost control.
• Quality should be ensured by adherence to Company Standard Operating Procedures, regular quality control, constant training and interaction with spa personnel.
• To Monitor the Therapist of the outlets to generate the daily revenue target.
• To prepare and maintain all administrative records, reports and correspondence related to therapists and spa operation activities in accordance with Company standards for the assigned spa operations.
• To monitor and check spa operational expenditure (treatment products, boutique products, equipment et cetera) in order to minimize Company expenses.
• To ensure that sufficient treatment products are stocked and ordered for the uninterrupted operation of the spas.
• To keep records of expenditure for personnel training and other costs directly incurred in the areas of responsibility.
• Must have good understanding of sales & marketing.
• Must have strong sales skills.

• Must have at least 2 years experience in customer service industry.
• Preferably Female.
• Excellent Communication Skills ( verbal and listening)
• Great Focus
• Exhibit self confidence

• Ajman: Reliably commute or planning to relocate before starting work (required)