Hostess - for Lifestyle dining restaurant in Dubai - Dubai, United Arab Emirates - Apt Resources

    Apt Resources
    Apt Resources Dubai, United Arab Emirates

    5 days ago

    Description

    Our client a very successful and award winning restaurant group in Dubai is seeking a highly motivated and dynamic individual to join their team as a Hostess. They are a leading hospitality company in their segment serving guests in Dubai since about 15 years. They require a customer-oriented individual to be the first point of contact with our guests and provide excellent service, maintaining high standards of safety, hygiene, quality, and customer service.

    Responsibilities

    • Greet guests in a friendly and courteous manner, and ensure a positive lasting impression.
    • Escort guests to their assigned tables or waiting areas.
    • Manage reservations and maintain a reservation system.
    • Advise guests on the menu, specials, and unusual features of the restaurant.
    • Ensure that all guests are served with a consistent high level of quality.
    • Address customer complaints, suggestions or concerns, and report them to a Manager or the respective department
    • Ensure that the restaurant is clean, well maintained and operational at all times.
    Requirements
    • A minimum of 2 years of experience as a host or hostess in a high-end restaurant or hotel.
    • Fluent in English, and a second language such as Arabic, French, Italian, Spanish, Russian, or Chinese will be an advantage.
    • Knowledge of a restaurant reservation system is essential.
    • Strong customer service, problem-solving, and communication skills.
    • Positive attitude, reliable, and guest-oriented.
    • Willing to work flexible schedules including weekends and evenings
    • Ability to work as part of a team and follow instructions.
    • Knowledge of dining etiquette, menu presentation, wine service, and bar service is a plus.
    Benefits

    AED 3000 to Food allowance + 350 to 500 (Service charge Avg Credit card tips + free Accommodation + Transport + uniforms + Health insurance + air ticket ( once every two years) + Paid leave as per UAE laws

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