Bellboy - Dubai, United Arab Emirates - flora inn hotel

flora inn hotel

Verified Company

Dubai, United Arab Emirates

1 week ago

Posted by:

Ahmed Al-Mansouri

beBee Recruiter

Description

Position:
Front Office - Bellboy - Arabic Speaker

Department:
Front Office Department

Reporting:
Front Office Manager

arabic speaking

Purpose:

The Bellboy has to assist the Concierge and reception in various duties.

As a member of staff being exposed in the public area he must help, direct and assist the guest at all times.

Responsibilities:

Ensure skillful and efficient rooming (explanation of the facilities in room to guest as per hotel procedure) of arriving guests and a high level of service and assistance.
Be familiar with all the facilities and services within the hotel and offer general information as required and to maximize hotel sales and revenue.
Ensure the luggage storage area is kept safe, clean, tidy and organized.
To meet and greet guests in a professional, friendly and positive manner making the guest feel valued and respected.
To make sure that the guest safely receives his correct luggage on time.
To make sure that luggage left by the guest is kept in a safe and secure manner
Report any suspicious person or luggage to the FO and Security.
To deliver messages promptly and efficiently to the guest with a professional and friendly attitude.
To make sure that the guest receives a timely wake up call, in a professional manner.
Liaison with the Concierge desk and reception.
Deliver newspapers to guestrooms as per hotel procedures.
Comply with all hotel policies.
Comply with all systems and procedures as laid down by the FOM.