Receptionist - United Arab Emirates - Apparel Group

    Apparel Group
    Apparel Group United Arab Emirates

    2 days ago

    Description
    Description

    Key Responsibility:

    • Serve visitors by greeting, welcoming, directing and announcing them appropriately.
    • Answer, screen and forward any incoming phone calls while providing basic information when needed.
    • Receive and sort daily mail/deliveries/couriers.
    • Maintain security by following procedure and controlling access (monitor logbook, issue visitor badges).
    • Update appointment calendars and schedule meetings/appointments.
    • Perform other clerical duties such as filing, photocopying, collating, faxing etc.
    • Perform other duties (i.e., gate pass application, salary certificate and NOC request).

    Record Management

    • Assist in OHC requests for designated staffs.
    • Maintain accurate records for the OHC requests.
    • Processing the VIP Tags (Cancellation and Activation) 
    • Updating the tracking sheet.

    Confidentiality

    • Handle sensitive information with discretion and professionalism.

    Customer Service

    • Handle inquiries and provide accurate information.
    • Resolve basic complaints or escalate as needed.

    Office Organization

    • Maintain a tidy and welcoming reception area.
    • Ensure office supplies are stocked and organized.

    Internal Communication

    • Relay important messages or information to staffs.
    • Assist in distributing internal notices or announcements.

    Technology Use

    • Use office software (e.g., MS Office, booking systems).
    • Operate office equipment (e.g., printers, switchboards).

    Appointment Scheduling

    • Update calendars and schedule meetings or appointments.
    • Coordinate meeting room bookings or availability.

    Desired Experience:

    • The ideal Receptionist should have 1-3 years of experience in reception or administrative roles, preferably in a professional office setting.
    • Proficiency in telephone etiquette, customer service, and basic office software (e.g., Microsoft Office).
    • High school diploma or equivalent; additional certification in office administration or receptionist training may be beneficial.
    • Strong communication, organization, and multitasking skills.
    • Friendly demeanor, professional appearance, and ability to remain calm under pressure.

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