Digital Adoption - Dubai, United Arab Emirates - PwC

Description

Description

& SummaryA key pillar of the PwC Middle East Strategy, Tomorrow, Today is our internal digital upskilling and transformation program that aims to supercharge citizen-led innovation & adoption. Launched 4 years ago, the team is now looking to expand and mobilize champions in each of the different lines of services. The champion's main role is to support the line of service in embedding digital tools in their ways of working to digitally transform their service offerings to clients, and in deploying technology to make their processes more efficient and drive innovation.
Main contributions are: Tailor and implement specific initiatives to drive adoption and enable the digital transformation of the line of service
Embed digital tools across the organisation to resolve pain points & capitalise on digital transformation opportunities of the line of service.
Increase the line of service staff's digital knowledge on the various tools available to them so that they can incorporate it in their work
Generate analytics and report back on impact to senior stakeholders

Digital enablement, embedment and innovation:

Developing strong working relationships with leaders from across the line of service that facilitate a deep understanding of business challenges and identify the opportunities to embed digital tools

Design and implement tailored pathways of upskilling, adoption and innovation fit for the business needs of strategic units within the firm Lead and facilitate ideation and prioritisation sessions with business units and stakeholders to identify pain points or opportunities for digital transformation

Plan and hold tool adoption bootcamps to provide employees with hands on experience on specific digital tools

Work closely with business unit project teams to ensure successful delivery of digital assets/products.

Collaborating with business teams and tech resources to evaluate and make recommendations with regard to their potential and suitability for a digital solution

Facilitate the Knowledge Management process of the line of service (Identifying digital assets, sharing assets...)

Work closely with line of service transformation team to find opportunities to embed digital mindset

Activate digital community by matching opportunities to resources

Support the line of service digital community in achieving digital related KPIs

Organize, as needed, ad-hoc digital training sessions leverage existing material and resources

Reporting:

Identify and report back on success stories

Capture and report back on engagement benefits (Time saved, Cost saved & revenue generated)

Build a network of internal and external providers to help identify solutions and build knowledge of market trends

Ensure regular updates to the digital community's skills & proficiency levels

Assess and report on challenges faced, provide technical support and guidance as required to avoid shortfalls in outcomes and results.

Proactively review Ipower to ensure engagements data is captured correctly for Digital Accelerators and Data Boosters Support the Tomorrow Today Partner Lead & Deputy by providing updates, information and data on Digital Accelerator resourcing

Prefered Profile

A good digital acumen (Data Analytics, Automation or similar)

3-4 years of experience working in a complex, dynamic environment; preferably in a digital transformation role or a consulting background

Skills: Analytical and Critical Thinking, Business Intelligence and Data Visualisation, Process Visualization, Workshop facilitation, Stakeholder Management, Change resilience, Internal communication Documentation, report and presentation skills, Understanding of the product development lifecycle, Problem-solving skills & Decision-Making Skills Innovation and Digital Transformation

Education

Degrees/Field of Study required:Degrees/Field of Study preferred:

Certifications

Required Skills

Optional Skills

Desired Languages

Travel Requirements

0%

Available for Work Visa Sponsorship?

Yes

Government Clearance Required?

No

Job Posting End Date