No more applications are being accepted for this job
- Receive applications and documents from students/agents
- Review applications, transcripts, and other documents required for international student admissions and evaluate academic and English credentials to determine admissibility to University programs; render decisions on student's admissibility
- Advise agents/students/internal team members on admissions requirements; provide support to enable completion of application
- Input and maintain data into Shorelight's and Partner University's CRM/EM systems
- Review daily reports to manage workflow and ensure processing of applications and offers are meeting required deadlines
- Collect and verify I-20/financial documents; liaise with University PDSO to issue I-20
- Prepare acceptance packet mailings
- Develop and run data reports for routine reporting to relevant stakeholders
- Liaise with student services staff to gather student feedback, keep Salesforce Customer Relationship Management (CRM) updated and share student accomplishments with market-facing staff and recruiters
- Other duties as assigned
- Support the Academic and Student Services Directors by assisting with pre-arrival processes and documentation, including partner and student inquiries
- Review and coordinate mail and documentation on a daily basis
- Respond to e-mail and phone inquiries
- Assist with webinars for future students
- Process requests for information packets and prepare mailings to prospective students
- Participate in weekly staff meetings
- Bachelor's degree in higher education, international education, or related field
- 2+ years Admissions experience, including working knowledge of university admissions processes
- Knowledge of international student services within a higher education setting
- Proven ability to establish and maintain positive working relationships with key stakeholders to facilitate and accomplish work goals
- Demonstrated ability to complete projects in a timely manner
- Ability to think independently, thoroughly, and critically in fast-paced contexts
- Ability to collaborate with stakeholders from local, national, and international constituencies
- Superior interpersonal and communication skills, including excellent English verbal and writing skills and ability to communicate with people from a wide variety of cultures and linguistic backgrounds
- Ability to foster collaboration and trust, work collegially, and inspire others to high levels of performance
- Consistent and reliable access to internet
- Expertise with Microsoft Office programs
- Experience with Banner and/or Salesforce
- Strong working knowledge of PeopleSoft software
- Strong working knowledge of one or more foreign languages
- Ability to take initiative, perform multiple assignments, and establish short- and long-term priorities
- Ability to demonstrate sound business acumen and meet performance targets