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- Maintain essential IT infrastructure, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware
- Take responsibility for projects and solutions within the larger business initiative
- Handle business-critical IT tasks and systems that provide commercial advantage in the global marketplace
- Enable faster and smarter business processes, and develop analytics for meaningful insights
- Work with internal and external partners to communicate project status, activities, and achievements
- Perform server administration tasks (ex: user/group, security permissions, group policies, print services); research event-log warnings and errors; and monitor resources to ensure that systems architecture components work together seamlessly
- Monitor data-center health using existing management tools, and respond to hardware issues as they arise; help build, test, and maintain new servers when needed
- Maintain internal infrastructure requirements, including laptop and desktop computers, servers, routers, switches, firewalls, printers, phones, security updates; support internet, intranet, LANs, WANs, and network segments
- Assist the help desk and other teams with troubleshooting to identify root cause, and provide technical support when needed
- Perform routine and scheduled audits of all systems, including backups
- Proven success in an IT role
- Experience with operating systems, current equipment and technologies, enterprise backup and recovery procedures, systems performance-monitoring tools, active directories, virtualization, HTTP traffic, content delivery, and caching
- Experience in cloud computing (specifically Microsoft Azure)
- Familiarity with various operating systems and platforms
- Expertise in analyzing and repairing large-scale distributed systems; creating volumes and assigning them to servers; and remote replication
- Administrating the cloud system through patches, permissions and service deployments
- Monitoring and analyzing network performance to match on-demand requests
- Defining and implementing policies for cloud-based systems
- Establishing connections to and from various cloud network types and managing firewalls
- Clearly communicating with IT and non-IT professionals to ensure effective use of all services
- End to end Management of Microsoft office 365 and SharePoint
- Certifications will be preferred.