VIP Client Relations Specialist- UAE National/Emirati ONLY - Dubai, United Arab Emirates - The Luxury Closet

    The Luxury Closet
    The Luxury Closet Dubai, United Arab Emirates

    2 weeks ago

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    Full time
    Description

    About us

    The Luxury Closet is a company born in Dubai, the heart of luxury in the Arabian Peninsula, where we are redefining the world of luxury. We seek to challenge the norms and build a sustainable company that is loved and admired, and inspires the modern-day luxury consumer.

    Our aim is to unlock and curate the most valuable and exclusive closets from around the world.

    What do we offer?

    • A young, dynamic and forward-thinking environment
    • Fast paced and very short decision times for changes
    • A canvas for you to truly excel
    • 99% of uptime on sunshine

    About the role

    The Luxury Closet is in search for a UAE NATIONAL to work as a VIP Client Relations Specialist for our Dubai Office, who is motivated to turn the vision into reality and will give 100% to make it happen.

    Responsibilities

    • Prospect existing connections and develop connections with new consignors. These contacts include stylists, personal shoppers, boutique owners, sales associates, and individual consignors.
    • Handle front-end customer administrative tasks and client servicing inclusive of requests related to financial, logistics, and other operational account support.
    • Meet with consignors in their homes to procure their luxury merchandise.
    • Develop and maintain relationships with existing consigners to increase the business.
    • Maintain a seamless flow of communication with multiple departments including merchandising, accounting and customer service.
    • Achieve the monthly consignment targets for the assigned geographic market.
    • Develop and implement action plans to continually increase consignment with The Luxury Closet.

    Requirements

    • A very strong network of professional or personal contacts in the fashion and luxury industry.
    • Only UAE National experienced/ fresh graduates or 2-3 year work experience in sales, business development, personal shopping, styling or dealing with VVIP clientele.
    • Very good English and Arabic speaker
    • Ability to work under pressure and exceed targets.
    • Deep knowledge of multiple luxury brands.
    • Strong customer service orientation.
    • MS Office expertise: Word and Excel.
    • Ability to work evenings and weekends when needed to accommodate the clients request for an appointment.

    Benefits