Bell Attendant at Waldorf Astoria Dubai - Hilton
Description
A Bell Attendant at Waldorf Astoria Dubai International Financial Centre serves as a key point of contact for guests throughout their stay at the hotel, providing information about the hotel and the local vicinity.
A Bellman is responsible for managing the first impressions of our guests and, therefore, must perform the following tasks to the highest standards:- Serve as a key point of contact for guests and efficiently respond to guest enquiries
- To load and unload luggage from vehicles.
- Deliver faxes, envelops, parcels and packages to guest rooms.
- Ensure safely storage of guest luggage
- Escorts guests personally to the required area
- Stay current and up to date with all hotel services like daily functions, events, and VIP and group arrivals.
- Ensure orderliness and safety guidelines around the lobby and front door areas.
- Act in accordance with policies and procedures when working with front of house equipment and property management systems.
- Ensure that True Waldorf Service is enlivened at all times.
- Ensure smooth and clear communication with all other departments.
SUPPORTIVE FUNCTIONS
In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.
- Lateral service within the hotel across departments.
- Any task assigned by the manager for the purpose of guest experience
What are we looking for?
A Bell Attendant at Waldorf Astoria Dubai International Financial Centre is always working on behalf of our Guests and working with other Team Members.
- Positive attitude and communication skills
- Ability to work flexible hours
- Ability to work under pressure
- Commitment to respond to Guest requests and deliver high levels of service
- Excellent grooming standards
- Previous experience as a Bell person
- Previous experience working within a Luxury hotel
What will it be like to work for Waldorf Astoria Hotels & Resorts?
Waldorf Astoria provides guests the exceptional environment and the personalised attention of True Waldorf Service that creates a singular experience.
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