Junior Data Analyst Jobs In Dubai - Dautom

    Dautom
    Dautom Dubai, United Arab Emirates

    3 weeks ago

    Dautom background
    Description

    Junior Data Analyst Jobs In Dubai | DautomAbout the jobWe are seeking a Junior Data Analyst to join our team and focus on analyzing support tickets data to improve customer support processes and enhance the overall customer experience.

    As a Junior Data Analyst – Support Tickets Analysis, you will be responsible for extracting insights from support ticket data, identifying trends, and providing recommendations to optimize support operations.


    Requirements:
    Bachelor's degree in a relevant field, such as Data Science, Statistics, or Computer Science.
    Proven experience as a Data Analyst, preferably with a focus on support ticket analysis.

    Proficiency in data analysis tools and techniques, such as SQL, Excel, and data visualization platforms (e.g., Tableau, Power BI).Strong analytical and problem-solving skills.

    Excellent attention to detail and ability to work with large datasets.
    Effective communication and presentation skills.
    Familiarity with customer support processes and systems is a plus.

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