Sales Account Manager - Dubai, - CloudEnergi

    CloudEnergi
    CloudEnergi Dubai,

    3 days ago

    Description
    Build and maintain strong, trusted relationships with key customer stakeholders while serving as the primary point of
    contact to ensure satisfaction and long-term account value.
    Ensure smooth onboarding and seamless coordination between customers and internal teams to deliver services on
    time and in line with contractual expectations.
    Monitor customer volumes and performance metrics to identify risks early and provide regular updates to
    management.
    Implement and govern all pricing and commercial changes accurately while ensuring timely, error-free invoicing.
    Maintain accurate contract records and proactively support timely renewals with relevant performance and pricing
    insights.
    Ensure complete, accurate, and up-to-date customer data and documentation in CRM/ERP systems and official
    communication logs.
    Coordinate with Operations and HSE teams to ensure reliable supply, safety compliance, and timely closure of audits
    or corrective actions.
    Track and manage customer-related permits and approvals to prevent compliance risks that may affect operations.
    Produce accurate performance reports and maintain audit-ready processes while continuously improving skills and
    contributing to departmental effectiveness.

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