- Experience in front office
- Ability to adapt to changing service environments
- Pro-active with a hands-on approach
- Passion for the hospitality industry
- Ability to manage work ensuring that tasks assigned are delivered
- Ability to find creative solutions, offering recommendations
- Personal integrity, with the ability to work in an environment that demands excellence
- Strong communication and listening skills
- Good IT skills
- Ability to work collaboratively at all levels within the department
- An open and positive personality
- Ability to handle challenging priorities and assignments
Front Office Supervisor - Ajman, United Arab Emirates - Radisson Hotel Group
Description
Does the hustle and bustleof life excite you? Are you able to create a loyal following, whilst handlingthe pace and keeping your team checked in? Then why not come and join us at theRadisson Hotel Group to Make Every Moment Matter where our guests can relaxand enjoy the experience
Our first class Front Office Team is the heart ofthe house where we exude patience, empathy and personality to host the show andwhere we strive to deliver a hospitality experience that is beyond expectation- creating memorable moments for our guests.
As OTS Agent, you will join a team that ispassionate about delivering exceptional service where we believe that anythingis possible, whilst having fun in all that we do
Interested then why not say Yes I Can as we arelooking for passionate people just like you
Key Responsibilities of the OTS Agent:
· Support andassist in the smooth running of the front office department, where all aspectsof the guest journey and experience are delivered to the highest level,ensuring both property and company standards are attained and adhered to.
· Takesresponsibility for the duties and tasks assigned to the role, ensuring that allwork is carried out in a timely and professional manner.
· Collaborate withcolleagues to maximize guest satisfaction and comfort, delivering a positiveand responsive approach to enquiries and problem resolution.
· Support anddeliver on the strategies and objectives of the front office department takingownership for assigned areas of responsibility.
· Develops andbuilds own skills, knowledge and experience at every opportunity within frontoffice department, which aligns with the culture of growth, development andperformance expected by the company.
· Collaborateswith the Head of Department, ensuring that departmental inventory ismaintained, that productivity targets are achieved and performance levels areattained
· Build andmaintain effective working relationships, communicating with key stakeholderswhilst promoting the company culture and values.
· Ensuresadherence to all legislation where due diligence requirements and best practiceactivities are planned, delivered and documented for internal and externalaudit, performing follow-up as required.
Requirements of the OTSAgent:
Radisson Blu Hotel, Ajman has stylishinteriors, a wide array of restaurants and bars, and service-minded team withYes I Can attitude.
Radisson Blu Hotel, Ajman isone of the latest jewels in the Northern Emirates, with 148 elegant rooms allequipped with Apple TV connectivity, and a signature restaurant: Filini -simply cooked Italian food crafted from carefully chosen ingredients.Relaxation and rejuvenation are never far away with our elegant spa facilitieshaving private massage rooms and a temperature-controlled swimming pool. Guestscan enjoy the turquoise waters of Ajman with our shuttle service to our privateoff-site white sandy beach.
Thehotel also features 4 meeting rooms and a large ballroom perfect for stylishlysophisticated solutions for memorable and successful meetings, wedding andevents.
CAREERS
Join us in our mission to make every moment matter for our guests and be partof the most inspired hotel company in the world. At Radisson Hotel Group webelieve that people are our number one asset. As one of the world's largesthotel companies, we are always looking for great people to join our team. Ifthis sounds like an ambition you share, then start with us.
To find out more about the Radisson Hotel Group, our Culture and Beliefs, thenwhy not visit us at