UAE National L&D Officer - Dubai, United Arab Emirates - Maximus UAE

Description

Our Learning & Development Officer is responsible for coordinating, supporting and delivering a range of Talent and Learning solutions aligned to the organization strategy to ensure the development, improvement, and growth of Maximus employees at all levels of the organization.

Responsibilities

• Assist in the identification of employee learning needs, creation of Individual Development Plans (IDP's) and bi-yearly and annual learning plans.
• Delivery of a range of engaging and interactive learning experiences and programmes through on-line, face-to-face presentation, group facilitation and coaching.
• Assist in the development, maintenance and delivery of a monthly learning and development calendar.
• Actively promote the learning calendar and learning experiences to colleagues.
• Coordinate and monitor employee's compliance training requirements ensuring completion targets are achieved.
• Conduct induction training (Corporate and Operational) for new employees to familiarize them with company culture, policy, procedures, systems, and practices.
• Design and deliver role specific training and learning pathways to employees across the business.
• Deliver train-the-trainer sessions to other members of the Talent and learning team.
• Maintain employee learning records on the LMS and produce reports, outlining talent and learning activities, progress, and outcomes.
• Design, deliver, assess and review blended learning programs specifically focused on Maximus Systems including: Max360, Magenta, myHR, MS Office.
• Develop and update talent and learning experiences and resources in accordance with departmental standards.
• Manage and co-ordinate training venues and online learning environment to maximise learner engagement and participation.
• Gather feedback from participants about the learning experiences to assist with continuous improvement.
• Provide support to the Senior Learning & Development Specialist, L&D Business Partner, Senior L&D Facilitators and Talent & Learning Administrator.
• Participate as an active member of the Human Resources team.

Knowledge

Minimum bachelors' degree in a related discipline such as training and development or human resources or related field

Skills

• Instructional design
• Virtual and instructor led facilitation
• Ability to provide exceptional customer service
• Ability to maintain strong administration skills
• Ability to communicate in a clear, concise, understandable manner and listen attentively to others to understand
• PC Literate and an understanding of Microsoft Office Programs
• Training assessment and evaluation
• Report writing

Experience

• Customer facing role experience
• Learning administration work experience
• Designing and delivering training and learning in a corporate environment