Guest Relations Executive - Dubai, United Arab Emirates - B7 Consultancy

B7 Consultancy

Verified Company

Dubai, United Arab Emirates

1 week ago

Posted by:

Ahmed Al-Mansouri

beBee Recruiter

Seeking a hard-working, energetic, employee who is passionate about delivering on the promise of excellence in customer service.

By providing personalized attention to our guest and owners, who will help us maintain our quickly growing portfolio of holiday homes.

Responsibilities:

Act as the first point of contact for our guests, vendors, and, occasionally, our owners within a local management office.
Assist with the creation and delegation of maintenance and housekeeping tasks.
Verify unit availability to assist with scheduling suppliers or realtor visits.
Meet and maintain company standards and metrics such as guest satisfaction, accuracy, efficiency, and inquiry conversion to reservations.
Build and maintain business relationships and open lines of communication with other internal support teams.
Be in charge of property onboarding, which incudes contract drafting, DTCM permit registration, utilities activation and buildings portal registration.

Qualifications:

Technical computer skills required on all forms of hardware laptops, tablets and mobile devices
Ability to work well under pressure in an agile, fastpaced environment
Excellent time management skills with the ability to change activity frequently and cope with interruptions
Highly responsive and reliable
Strong attention to detail
Adhere to all company policies and procedures
Availability to work on flexible schedule, 6days a week

Business Developer