Fee Collection Officer - Dubai, United Arab Emirates - Physics Wallah gulf

Description

Manage the end-to-end process of fee collection, including generating invoices, coordinating with students and parents for payment reminders, and resolving any payment-related queries.

• Maintain accurate and uptodate student financial records, ensuring that all payment transactions are properly documented and organized.
• Collaborate with academic departments and admissions teams to ensure accurate billing and fee assessment for each student.
• Monitor and follow up on overdue accounts, implement appropriate collection strategies, and communicate effectively with delinquent payers to facilitate resolution.
• Prepare regular reports and updates for management, highlighting fee collection status, trends, and any potential financial risks.
• Provide excellent customer service to students, parents, and guardians by promptly addressing inquiries and concerns related to fee payments, billing discrepancies, and financial aid.
• Collaborate with the finance team to reconcile collected fees, identify discrepancies, and assist in the preparation of financial statements.
• Contribute to process improvement initiatives to streamline fee collection procedures, enhance efficiency, and maintain accuracy.