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APMEA HUB IT Service Delivery Manager - Dubai, United Arab Emirates - Hitachi Automotive Systems Americas, Inc.

Hitachi Automotive Systems Americas, Inc. Dubai, United Arab Emirates

1 week ago

Description

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locations

(HE)Remote_Bangalore, Brigade Opus

Dubai, Dubai Emirate, United Arab Emirates

time type

Full time

posted on

Posted Yesterday

job requisition id

R0029065

Location:
(HE)Remote_Bangalore,

Brigade OpusJob ID:

R0029065Date Posted:

Company Name:

HITACHI ENERGY INDIA LIMITEDProfession (Job Category):

IT, Telecom & InternetJob Schedule:

Full timeRemote:

YesJob Description:
General Information
:

As Hub IT Service Delivery Manager you are responsible for developing, implementing and executing the IT delivery capability within hub area of responsibility to either plan, build, run or support IT solutions for a region with multiple function site offices and/or factories.

You are providing the interface to the business, consulting with the Hub BU leads, IT stakeholders and application owners within the business on IT-related topics.

This position is a stakeholder facing role and requires management of expectations within the business. As Hub IT Service Delivery

Manager you lead a

multi-national team of lower-level managers and/or IT Specialists, providing appropriate and efficient

IT Solutions/IT Services

to a defined geographic area/ Region, possibly manage hosted IT resources and support global IT projects in respect of

regional implementation.

Act as an IT Business Partner for the related geographical management or for the

appropriate regional

management

Your Responsibilities:
Lead a multi-national team of lower-level managers or a local/multi-country team of IT Specialists, providing appropriate and efficient

IT Solutions/IT Services

to a defined geographic area/ Region, eventually manage hosted IT resources and support global IT projects in respect of

Hub/regional implementation Together with the Hubs, implement the global standard IT operating model, oversee Service and Project Delivery, and ensure that the business voice is an integral part of the PG IT operating model Accountable for development and management of an organizational entity for delivering IT services, solutions, and activities in the Hub regionAccountable for end to end IT service delivery including onsite services and IT/OT Cybersecurity operational management at the sites.

Aggregate demands for new and improved

IT Infrastructure

services required by the business and ensure overall business satisfaction with existing Infrastructure servicesCollaborates with the Business Unit

IT Management, IT

stakeholder and 3rd Party IS Suppliers and across HubsIs accountable for the assigned Business Unit scope towards Hitachi Energy Business and functions.

Ensuring that delivery of business

processes/projects supporting

IS systems/projects is aligned to Business and functions needs, resulting in improved

efficiency, effectiveness,

quality and/or operational functionality.
Prioritizes tasks and responsibilities to manage regional and local requirements and escalations

seamlessly accordingly

to the global targets and strategy.

Ensures Vision

and Mission alignment of the operational tactic.
Leads and works with distributed teams and processes and driving them towards high levels of operational excellence.
Works with local knowledge of countries, regulations and able to bridge the gap or escalate when needed. Responsible for compliance of IT services to local law, Local license compliance & local IT controls

compliance. Responsible

for local IT budget in the countryEnsures (with HR support) that the area of responsibility is properly organized, staffed, skilled and directed.

Guides, motivates and develops direct and indirect subordinates within HR policies, for the benefit of both company and the employee

Living Hitachi Energy's core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

Your background :
Bachelor's Degree

(preferably Engineering or Computer Science)

and 10+ Years experience in IT Delivery management Role across regional geographies.
Leadership skills, Stakeholder Management,

Analytical skills

/

Data analytics.

Learning agility

Proficiency in both spoken & written English language is required.

About UsHitachi brings together the world's greatest minds to help breathe life into new possibilities – and drive innovation for a better future.

That's why we look for individuals who share our pioneering spirit, have imaginative ideas and are fearless when it comes to tackling the world's biggest challenges.

Our people love technology – and they love making a difference. They have a passion for finding new solutions and working with brilliant colleagues.

Every day they dedicate themselves to a huge range of exciting projects, contributing to the Hitachi vision around the globe.

From engineering new sustainability solutions that conserve water and energy to creating the infrastructure for the smart cities of tomorrow, there's no challenge too great for our pioneers.

And there's no shortage of opportunities for you to make a difference.
Come and experience the dynamic, collaborative and creative environments where your ideas are welcome and new discoveries are waiting.

To help you grow to your full potential, we strive to support our employees in their career aspirations and promote the freedom to explore new horizons.