Sales Supervisor - Dubai, United Arab Emirates - Fred Paris

Description

• Achieving personal and store sales targets
• Provide outstanding customer service and act as a brand ambassador.
• Ensure a high level of brand and product knowledge
• Support the Store Manager in administrative tasks, daily planning, backoffice operations & KPIS analysis.
• Keep the store well organized and inline with the visual merchandising guidelines.

• Deliver oustanding experience to the clients' s highest expectations
• Professionally handling and advising customers of products and services resulting in the achievement of personal and store sales targets
• Professionally represent the brand image at all times
• Create, develop & optimize the VIC relationship.
• Recruit clients out of store
• Merchandising displays and ensuring high standards are maintained within the store
• Provide high quality service to customers faceto

• Completing sale documentation and efficient use of internal till and stock systems
• Generate the proactive advocacy of your clients to achieve mystery shopper targets
• Accurately check stock levels at a regular basis
• Be able to open and close the store following security procedures to ensure minimum security risk
• Support the manager to continuously develop store practices and customer service levels
• Relay the store manager on specific topics: training, pop up, events, stocks, VM
• Reporting any stock or security issues, and fraudulent activity to management
• Promote effective working practices resulting in a safe and efficient working environment
• Develop high level of product and brand knowledge
• Provide instore aftersales service working with the aftersales teams to achieve a high level of customer service and satisfaction
• Take responsibility of personal development and attending training as required
• Ensure compliance with Health and Safety regulations

• Minimum a bachelor degree

• Minimum of 5 years in sales records.
• Have a previous experience with Jewelry clients & Brands
• Achieve higher targets and KPI
• Knowledge of and ability to use various IT systems
• Developed client's book

• Customer focused, able to serve customers and handle complaints in a highly professional manner
• Mastering selling techniques particularly cross & up selling
• Able to meet & exceed targets and work to deadlines
• Able to work flexibly, embrace and manage change
• Promote actively a team spirit & be supportive with your colleagues
• Results orientated and winning spirits
• Ability to maintain and develop his clients network
• Exceptional time management skills
• Demonstrate an attitude of professionalism, conscientiousness and reliability
• Problem solving and initiative
• English mandatory. Another language is a plus
• Exemplary behaviour