Telesales Executive - Dubai, United Arab Emirates - Vazir Group
Description
We are looking for Telesales Executive for our office in Dubai for Canada and European immigration services.Tele Sales Executive (Female) - Europe and Canada Immigration:
Responsibilities:
- Assisting in resolving customer complaints/disputes
- Providing information to customers
- Monitoring sales performance
- Closing sales deals
- Keeping a record of calls and relevant details
- Updating customer details
- Keeping uptodate with alterations to immigration laws.
- Able to do sales over calls.
- Ability to achieve monthly targets.
- Meeting with prospective and extant clients to gauge which services they require.
- Providing clients with all pertinent documentation.
- Assisting clients with the completion of paperwork, and ensuring that this is submitted on time.
- Verifying the authenticity of paperwork and supporting documents.
- Preparing and providing invoices for your services
- Contact potential customers to inform them about immigration product or service.
- Answer questions about products or the company
- Ask questions to understand customer requirements and close sales
- Target need to be achieved by sales agent every month
- Enter and update customer information in the database
Telesales Representative requirements are:
Experience as a Telesales Representative or Customer Service Representative
Familiar with CRM and MS Office programs
Must have at least 1 year of immigration experience either in UAE or home country.
- Must have knowledge of Canadian and European immigration programs.
- Must have strong communication in English and open to learning and be a team player.
- Motivating people to migrate to different countries mainly Canada, Malta and other European Countries etc. on Permanent Residency (PR) and for other programs.
- Good customer service skills
- Excellent communication skills
- High school diploma / BA/BSc degree would be a plus
Ability to commute/relocate:
- Dubai: Reliably commute or planning to relocate before starting work (required)
Experience:
- telemarketer: 1 year (preferred)
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