- Act as the primary day-to-day contact for assigned clients.
- Build and maintain strong working relationships with mid-to-senior level stakeholders.
- Lead regular status meetings, reporting, and quarterly performance reviews.
- Ensure client objectives are clearly understood and translated into actionable plans.
- Manage expectations proactively and elevate strategic or commercial matters where required.
- Lead integrated campaign execution across digital, social, content, branding, media, and events.
- Translate client briefs into clear, strategic internal briefs for creative and production teams.
- Ensure timelines, deliverables, and quality standards are consistently maintained.
- Drive alignment across departments to ensure seamless execution.
- Identify risks early and implement solutions before escalation is required.
- Support revenue tracking, budgeting, and financial management for assigned accounts.
- Monitor scope delivery and ensure all additional requirements are properly aligned with agreed commercial terms.
- Contribute to forecasting, pipeline visibility, and monthly performance reporting.
- Identify organic growth opportunities and support renewal and upsell discussions.
- Contribute to campaign strategy, annual planning, and roadmap development.
- Support the development of proposals and pitch presentations.
- Participate in new business opportunities and cross‑selling initiatives where required.
- Stay informed on market trends and competitor activity to strengthen client recommendations.
- Mentor and guide Account Executives and Account Managers.
- Ensure team accountability, prioritization, and clarity of responsibilities.
- Foster a proactive, commercially aware, and solutions‑oriented mindset.
- Collaborate cross-functionally with strategy, creative, content, media, and production teams to drive integration and quality output.
- 5–8 years of experience within an integrated marketing or communications agency.
- Proven experience managing multi-disciplinary accounts and complex scopes.
- Strong client-facing confidence and presentation skills.
- Solid commercial awareness and understanding of agency financial processes.
- Experience contributing to pitches and business development initiatives.
- Ability to lead projects independently while operating within a senior leadership structure.
- Strong organizational, analytical, and problem-solving capabilities.
- Clients view the agency as a trusted strategic partner.
- Campaigns are delivered seamlessly, on time, and on budget.
- Account profitability and scope management are well controlled.
- Organic growth opportunities are identified and acted upon.
- The team operates efficiently with strong morale and minimal firefighting.
- The individual demonstrates readiness to take on broader commercial and strategic
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Senior Account Manager- Bilingual- English and Arabic - Dubai - Alsayegh Worldwide
Description
The Senior Account Manager plays a key leadership role within the client services team,
responsible for managing strategic accounts, leading day-to-day client relationships, and
ensuring high-quality delivery across integrated marketing mandates.
This role requires a confident team lead with strong commercial awareness, the ability to think
strategically, and the maturity to manage senior stakeholders — while driving operational
excellence across projects and retainers.
Key Responsibilities
1. Client Management
3. Commercial & Scope Management
4. Strategy & Business Development Support
Required Skills & Experience
What Success Looks Like in This Role:
-
English Arab/Arabic Speaker Customer Support
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Experienced English/ Arabic speaker agent
Only for registered members Dubai, Dubai
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Translator – English to Arabic
Only for registered members Dubai
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Sales Specialist(ARABIC+ENGLISH)
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Senior Account Manager- Bilingual- English and Arabic
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Accountant (Arabic & English Speaker)
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Senior Arabic–English Translator
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Freelance Arabic to English Translator
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Copywriter - English & Arabic
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Accountant (2+ Years UAE Experience | Arabic & English)
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Telecaller / Sales Coordinator (Arabic & English)
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arabic and english speaker telehone moderetor
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CRM & Sales Support Coordinator (Arabic/English) – Office Based
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English & Arabic Teacher (Full-Time / Part-Time)
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Bilingual (Arabic and English) Hairdresser Female
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Experienced English/ Arabic speaker agent
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Pedicure & Medical Specialist (Arabic & English speaker)
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Bilingual Arabic and English Store and Spa Manager
Only for registered members Dubai