Intern - Project and Service Management Support - Dubai, United Arab Emirates - Giesecke+Devrient

    Giesecke+Devrient
    Giesecke+Devrient Dubai, United Arab Emirates

    2 weeks ago

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    Description

    Scope and Purpose:

  • Support in Project & Service Management

    • Key Result Areas & Responsibilities:

  • Organizing Task Backlogs, Use Cases and User Stories
  • Prioritizing Events, Requests and Incidents

    • Duties:

  • Actively Supporting Pre-Sales and Operation Teams
  • Support DevOps Team in organizing the Backlog
  • Track progress of the Implementation Pipeline
  • Support Service & Maintenance Team in prioritizing Requirements and Incidents
  • Track the progress of solving Incidents and Problems
  • Writing and organizing User Stories (Features, Incidents, Requests)

    • Requirements:

  • Science or Engineering Student minimum in the 3rd year or undergoing the Degree
  • Core Competencies:
  • Experience with Agile Methodologies and Service Management Frameworks
  • Strong in Communication and Following Up Activities

    • Skills:

  • SCRUM and ITIL
  • Strong in written and speaking Arabic (Must) and English (Must) and German (preferred)