Rooms Division Manager - Dubai, United Arab Emirates - MILLENNIUM CENTRAL DOWNTOWN

MILLENNIUM CENTRAL DOWNTOWN
MILLENNIUM CENTRAL DOWNTOWN
Verified Company
Dubai, United Arab Emirates

1 week ago

Ahmed Al-Mansouri

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Ahmed Al-Mansouri

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Description

Location

Rooms Division Manager responsibilities:

  • Oversee the daily operations and staff of housekeeping and front office departments
  • Provide training to new employees on hotel policies and procedures
  • Develop longterm strategic plans for their division to meet company goals and maintain profitability
  • Deliver outstanding customer service throughout the whole client experience and motivate other staff members to do the same
  • Monitor staff performance utilizing indicators like quality of work, productivity, customer satisfaction, and absenteeism
  • Supervise guest services staff in order to ensure that all clients receive prompt attention to their needs
Rooms Division Manager qualifications

  • A High school diploma or GED is required
  • Previous experience in hospitality or guest services is required
  • 3+ years of supervisory experience in hospitality management as a front desk supervisor, housekeeping manager, or other similar position
  • Proven customer service experience as a manager; strong guestfocused mentality
  • Have superb communication skills, organizational skills, and problemsolving skills
  • Applicants should be excellent leaders, detailoriented, and demonstrate a commitment to customer service

Application Question(s):

  • Are you immediate joiner?
Application Deadline: 16/03/2024
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