School Front Desk Executive at Sisd - Dubai, United Arab Emirates - Jobs for women in Dubai

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Dubai, United Arab Emirates

1 week ago

Posted by:

Ahmed Al-Mansouri

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Description

School Front Desk Executive at SISD

Administration

Listed On: 1 August 2023

Expires On: 15 August 2023

Dubai
The Swiss International Scientific School in Dubai (SISD) is looking to hire a qualified School Front Desk Executive, with an immediate start in August.

About SISD

The Swiss International Scientific School in Dubai (SISD) is a leading international day and boarding school where future generations are inspired to become confident and enthusiastic lifelong learners, ready to embrace the opportunities and challenges of a global world.

Founded in 2015, our school currently welcomes more than 1800 students of more than 90 different nationalities on its cutting-edge campus, in the centre of Dubai.

From Pre-KG to Grade 12, SISD follows the full continuum International Baccalaureate (IB) programme in three streams focusing on personalised learning and the development of 21st century skills.

Students choose between the English with additional languages/STEAM stream or the bilingual English-French/German streams.

We pride ourselves on being a fully accredited IB Continuum World School, offering the IB Primary Years Programme (PYP), IB Middle Years Programme (MYP), IB Careers Programme (IB CP) and IB Diploma Programme (DP).

Our personalised international curriculum offers an engaging learning experience, the challenge of developing a real understanding of cultural diversity and the support of a thriving international community.

Our state of the art, eco-friendly campus adjacent to Dubai creek, ensures that we can offer a wide range of sporting and after school activities tailored to the personal needs and preferences of every student

Job Title:
Front Desk Executive

Department:
Admin

Start Date:
August 2023

Reports to:
Head of Marketing & Admissions

Job Scope:

To work as part of a Front Desk Team and administration staff and to be responsible in all aspects of the smooth and efficient running of the School Front Desk, including secretarial and reception duties and admin support.

Main

Responsibilities:

The following duties are not shown in order of priority or frequency, nor is the list comprehensive, but rather an indication of the type and level of duties expected of the post.

To welcome visitors and acting as first point of contact for all visitors to the school
To deal with telephone enquiries in a prompt, friendly and efficient manner and taking clear and accurate telephone messages.
To respond to any parental and staff enquiries as appropriate
To ensure that the reception area is tidy and welcoming at all times
To register late arriving/early pick up students
To maintain and update the student's attendance system
To assist with filing, maintaining and updating information on ISAMS
To arrange couriers and sort and distribute post
To assist the Head of Marketing & Admissions with beginning and end of year administration and preparation
To support the Admissions and Marketing team during peak times
To provide administration, support, and practical arrangements for major events, i.e., Parent Teacher Conferences, school shows
To contribute to the smooth running of the reception
To maintaining records and files
To keep telephone list updated
To assist in administrative tasks allocated by line manager
To be aware of and comply with policies and procedures relating to child protection, health, safety and security and confidentiality, reporting all concerns to an appropriate person.
To contribute to the overall ethos and aims of the School

Key Relationships

Internal:
SISD team, School Management, Teachers, Students

External:
Parents, Guests, Partners, Suppliers

Position Requirements

Education:

College or Degree educated

Experience:

Administration

and/or Customer Service background

A minimum of 3 years' experience in the capacity of a Front Desk Executive/ Receptionist / Administrator in a multicultural environment or any other Customer Service function
Experience of working in a school, college, or university a plus

Competencies:

A second language desirable (French, German, Russian)
A positive, flexible, 'can do' work ethic.
Exceptional communication and organisational skills
Strong collaboration skills to foster partnerships with all staff
Calm and approachable manner
Empathetic to the needs of all staff
Excellent standards of personal presentation.
Enjoyment of working in a positive, collaborative team environment with the values of honesty, integrity and mutual support at the core.
Knowledge of Child Protection/Safeguarding
An enthusiasm for engaging with diverse cultures tempered only with high levels of patience and adaptability
Interculturally aware with welldeveloped interpersonal skills
A sense of humour