Automotive Service Advisor - Dubai, United Arab Emirates - EvoAutolab Garage

EvoAutolab Garage
EvoAutolab Garage
Verified Company
Dubai, United Arab Emirates

1 week ago

Ahmed Al-Mansouri

Posted by:

Ahmed Al-Mansouri

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Description

We are looking for a female service advisor who listens to our customer's description of car trouble, asks follow-up questions to better assess the problem, inspects the vehicle, determines the source of the issue and provides suggestions for the best ways to fix the vehicle.


Essential Duties and Responsibilities:
-

  • Greet and Welcome the SMILE when enter our premises
  • Asks customers to explain specific vehicle issues.
  • Takes detailed notes about symptoms based on customer testimony on
    Job Order
  • Inspect vehicle exterior and interior for scratched and damage before entering workshop.
  • Enters customer information in Job Order and into system database.
  • Inspects vehicle to further analyse the problem.
  • Advises customer on necessary repairs and maintenance.
  • Works with customer to formulate the best service plan for their budget and needs.
  • Assists mechanics in completing repairs.
  • Provides cost estimates to customers.
  • Answers questions posed by customers.
  • Maintains electronic and/or paper records of completed service work.
  • Explains the work completed by mechanics and makes suggestion for future maintenance.
  • Provide billing statements and explains billing details.
  • Processes payments.
  • Inspects work completed by mechanics
  • Before deliver check the vehicle whether it clean and tidy
  • Maintain good relation with the customers.

Job Type:
Permanent


Salary:
AED3, AED4,000.00 per month


Application Question(s):

  • Country of origin?
  • Are you in UAE?
  • How many years of experience as an Auto Service advisor
  • Do you speak tagalog?
  • When can you start?
  • Do you have knowledge in car maintenance and parts?
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