Application IT support specialist - Dubai, United Arab Emirates - Energy Jobline

Description

Operational execution of the Application(Clinical Support) and

Informatics support forthe Siemens Healthineers Direct customers andthe

customers managed by our BusinessPartners

• Support of theentire POC service portfolio including
  

application support, training,customer education, installation andproject

management responsibilities along withtraditional field service break fixes

andbusiness partner engagement and management

• Assuring the operational performancethrough the respective CS
  

Processes, incl. adherence ofprocesses to standards and Service Quality System

• Support new systems rollout phases,updates and upgrades
• Striving to reduce thetime to 1st result, maximize system
  

implementation, throughput of DX POCinstruments and of reagents requiredfor

business success

• Strong collaboration and partnershipwith Sales in the pre-Sales
  

phase to develop best in classsolutions and ensure their easeof

implementation

• Experience is required in thefollowing areas:
  

medical/diagnostic equipment,Application and Clinical support of Point OfCare

instruments, capabilities to coordinatecompletion of activities.

• Experience is desired in thefollowing areas: service/support
  

processes, project management,analytical