Restaurant Captain - Dubai, United Arab Emirates - Talent Hunts HR

Talent Hunts HR
Talent Hunts HR
Verified Company
Dubai, United Arab Emirates

1 week ago

Ahmed Al-Mansouri

Posted by:

Ahmed Al-Mansouri

beBee Recruiter


Description

Responsibilities:

  • Supervise and coordinate frontofhouse operations to ensure efficient and exceptional service.
  • Manage and lead a team of waitstaff, assigning tasks and responsibilities.
  • Oversee reservation system, seating arrangements, and customer satisfaction.
  • Communicate effectively with kitchen staff to ensure timely and accurate food service.
  • Train, mentor, and evaluate waitstaff to maintain high service standards.
  • Handle customer inquiries, complaints, and special requests promptly and professionally.
  • Monitor and manage inventory of dining supplies and equipment.
  • Collaborate with management to develop and implement service procedures and policies.
  • Requirements:
  • Proven experience as a Restaurant Captain or similar role in the hospitality industry.
  • Strong leadership, communication, and organizational skills.
Ability to handle high-pressure situations and resolve issues diplomatically.

  • Knowledge of restaurant operations, including pointofsale systems.
  • Exceptional customer service and problemsolving abilities.
  • Flexibility to work evenings, weekends, and holidays as needed.
Food safety and sanitation knowledge.


Education:


  • Bachelor's (preferred)

Experience:


  • Hospitality: 3 years (preferred)

Language:


  • Malayalam (required)

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