Courier Dispatcher - Dubai, United Arab Emirates - IIQAFGROUP

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    Description

    KeyResponsibilities

    • Coordinate and dispatch couriers topick up and deliver packages to designatedlocations
    • Monitor delivery schedules to ensuretimely and efficient delivery
    • Communicate andfollow up with couriers to ensure successfuldelivery
    • Maintain accurate records ofdeliveries, schedules, and locations
    • Liaisewith clients to resolve any delivery-relatedissues
    • Provide exceptional customer service toclients and couriers

    Qualifications

    • 2 years of experience in dispatchingor logistics field
    • Proficiency in MicrosoftOffice and dispatching software
    • Excellentorganizational and multitasking skills
    • Abilityto work in a fast-paced environment and handle multiple taskssimultaneously
    • Strong problem-solving anddecision-making skills
    • Exceptional customerservice and communication skills
    • Flexibility towork on a rotating schedule, including evenings and weekends ifneeded