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- Providetelephonic counselling, in-the-moment support and crisis telephonicmanagement in a supportive, ethical and professional manner whilemaintaining
- Adhereto the ethical, therapeutic and legal standards, which governservice delivery, as well as policies, procedures and laws, whichapply to the organization and country, as
- Appropriatelyrefer clients to external resources or within WPO as part of ourholistic
- Maintainclear clinical and task-oriented documentation in case management
- Possessgenuine listening skills and can provide short-term clinicalinterventions such as CBT, Motivational Interviewing andsolution-focused
- Abilityto work with clients presenting with substance abuse, situations ofcrisis, mental health symptoms and/or family/relationship-relatedconcerns impacting personal or work
- Developclear and concise treatment plans for clients with various session
- Assessclients thoroughly to ensure short-term counselling
- Follow-throughwith additional tasks as identified by the clinical management
- Passionateabout providing support to clients from anywhere in the
- Culturallysensitive to our clients and flexible using a telephonicinterpreter as
- Competentin using our various methods of contact telephone, video, email,text and live
- Flexiblewith regards to schedule may be required to work some shiftsoutside regular shift hours to support the needs of the businessand client volume
- Minimumof a diploma in;
- Registeredor member of a regulatory counselling
- Experienceusing short-term counselling modalities such as Solution-Focused,CBT, Mindfulness, Integrative,Systemic
- Trainingin crisis intervention and supporting high risk clients;
Executive Secretary - Abu Dhabi, United Arab Emirates - brilliant mind events
Description
WorkplaceOptions is the world s largest independent wellbeing solutionsleader that supports individuals to become healthier, happier andmore productive, both personally and Service centers in the ,Canada, , Ireland, Portugal, France, Belgium, UAE, Singapore,Japan, China, India and Indonesia support more than 75 millionemployees across 116,000 organizations and more than 200 countriesandAtWPO, you will be joining a team that is committed to improvingemployee wellbeing around the
WorkplaceOptions hasexcitingfull-timeandpart-timeopportunitiesfor EAP Counsellors in Leicestershire to join our counselling Thesewould either be hybrid or fully remote positions (depending on yourlocation). The shifts that we currently have available are eveningshifts with 7:30pm, 9:30pm or 12am Our counselling departmentprovides counselling services on a global scale includingtelephonic support, structured telephonic counselling andapplicable resourcereferral
Responsibilities:
Requirements
Benefits
Competitivebenefits package including Life Insurance, permanent healthinsurance, gym and tuition reimbursement, clinical supervision,24/7 support for risk calls, mentorship programme, CPD trainingreimbursement, comprehensive 3-4 week training provided for thisMinimum of a diploma in Registered or member of a regulatorycounselling Experience using short-term counselling modalities suchas Solution-Focused, CBT, Mindfulness, Integrative, SystemicTraining in crisis intervention and supporting high riskclients