Technical Account Manager, Amazon Fuse - Dubai, United Arab Emirates - Amazon Middle East and North Africa FZ-LLC

Amazon Middle East and North Africa FZ-LLC

Verified Company

Dubai, United Arab Emirates

1 week ago

Posted by:

Ahmed Al-Mansouri

beBee Recruiter

Description

3+ years of program or project management experience

3+ years of working cross functionally with tech and nontech teams experience
3+ years of defining and implementing process improvement initiatives using data and metrics experience
Bachelor's degree
Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
Experience defining program requirements and using data and metrics to determine improvements

We are seeking an experienced and dynamic Technical Account Manager with operational, business and customer expertise to manage partner launch milestones, requirements and engagement between our mobile partners and various Amazon teams to launch and grow distribution of Amazon Subscription Services and Mobile Applications.

Key job responsibilities

Manages assigned enterprise client accounts including major business partners with significant impact
Creates and leads meetings with enterprise partners and internal stakeholders regarding variety of Amazon's apps and services
Own the pre and postlaunch operational and technical account management of multiple partners across multiple geographic locations
Identify and drive improvements in Amazon products on behalf of assigned partners and acts as a primary stakeholder in helping to provide requirements and usecases to Amazon product teams
Facilitates incident, problem and change management directly on behalf of enterprise business partners
Collaborate with internal stakeholders (BD and Marketing) on new business opportunities with partners.

Dubai, ARE

3+ years of driving end to end delivery, and communicating results to senior leadership experience
3+ years of driving process improvements experience
Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
Experience building processes, project management, and schedules