Customer Service Representative Jobs In Dubai - Emirates NBD
Description
Customer Service Representative Jobs In Dubai | Emirates NBDFor More Top Organization Jobs Click HereDescription:Business Banking was set up separate segment managing small and medium enterprises.
In Business Banking we always ensured that our customers are placed on the right platforms as we deliver the best products and services.
Customer Service Representative is an enhanced role within the organization that is responsible to improve customers' experience and reduce errors whole interacting with customers in order to provide the support to all types of requests and complaints.
Responsibilities:
Receive all types of SRs assigned to center.
Investigates and identifies appropriate resolutionAvoid escalationsProper Creation to all types of complaintsValidation to resolved complaintsReduction in repeated complaintsKnowledgeable with processes, products and policies which are offered primarily by Business Banking and the entire bank.
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