Resource Capacity Planning Manager - Abu Dhabi, United Arab Emirates - Bespin Global

Bespin Global

Verified Company

Abu Dhabi, United Arab Emirates

1 week ago

Posted by:

Ahmed Al-Mansouri

beBee Recruiter

Description

Resource Manager is dedicated to manage resourcing for all potential and assigned projects, assure timely delivery and liaison among the project Managers and professional services department practice leaders.

Responsibilities:

Build, maintain, and communicate resource forecasts against sales pipeline.
Work with Professional Services Practice Leaders and Project Managers to identify appropriate resource requirements for each account and project.
Maintain constant knowledge of current and upcoming projects and business development activities as they relate to resourcing.
Assist with managing and increasing utilization numbers on Professional Services team.
Sole owner and manager of resourcing forecast module in the designated (Professional Service Automation or Project Management tool).
Work with departments to resource and assist in the identification and management of vendors and facilitate initial discussions necessary to meet specific project requirements.
Identify potential resourcing or process issues and present to Professional Services Management team with resolutions to such issues where applicable.
Monitor day to day project activities and resourcing, identifying potential instances of underutilization and actively work with the Practice Leaders to address and solve those issues.
Alert Senior Management team of any potential concerns or issues with meeting key client deliverables due to resourcing.
Act as point of contact for resource booking confirmation, conflict resolution, and development of solutions in support of business goals.

Experience & Education

25 years resource management or project management experience in IT\Software solutions industry.
Bachelor's degree required.
Salesforce/Financial Force (PSA) experience is a plus
Assertive conflictresolution and problemsolving skills.
Clear and concise communication in both written and verbal form.
Ability to be diplomatic or firm when necessary in order to drive business forward or obtain results.
Highly detail oriented and able to work autonomously.
Ability to manage multiple tasks and tight deadlines with confidence and ease.
Ability to prioritize and organize workload across multiple groups.

**Please note: For all vacancies based in Abu Dhabi, employee's must provide an attested housing lease (Tawtheeq) under their name,spouse or parent in Emirate of Abu Dhabi maximum 2 months after joining.

About Bespin Global
Bespin Global is here to help clients adopt cloud to enable business and digital innovation.

At Bespin Global, we're obsessed with our client's digital transformation journey, making it as seamless as possible and ensuring all their business needs are met.

We ensure all needs are met by providing skillful talents and expertise across world wide technologies. Our Learn, Do, Share motto is the key behind it all. We're focused on our Bespiners as much as we are with our clients.