IT Operations Female contract, on-site, Abu Dhabi - abu dhabi - Kats Recruitment

    Kats Recruitment
    Kats Recruitment abu dhabi

    2 days ago

    Description
    Role Overview

    We are looking for a skilled IT Operations professional to provide day-to-day IT support and ensure the smooth operation of IT systems and infrastructure for the Royal Family of Abu Dhabi.

    The role involves troubleshooting technical issues assisting users and maintaining IT equipment and services in a high-standard confidential environment.
    Key Responsibilities
    Provide first-line technical support to end-users for hardware software and network issues
    Monitor IT systems performance and respond to alerts
    Install configure and maintain computer hardware software and peripherals
    Assist with user account management and access control
    Maintain IT documentation and inventory records
    Escalate complex issues to senior IT staff or vendors as needed
    Must-Have Qualifications
    Diploma or Bachelors degree in Information Technology Computer Science or related field or equivalent practical experience
    Minimum 23 years of experience in IT support or operations
    Strong knowledge of computer hardware Windows/macOS operating systems and common office software
    Basic understanding of networking concepts
    Excellent problem-solving and troubleshooting skills
    Good communication interpersonal skills in English
    Female candidates only
    EU passport required
    Nice-to-Have
    IT certifications (e.g. CompTIA A Network Microsoft Certified)
    Experience with helpdesk ticketing systems
    Arabic language skills
    What We Offer

    Start date:
    Mid-June 2025 (interviews scheduled around June 17)

    Contract duration:
    Minimum 2 years

    Workload:
    Full-time 5-6 days per week negotiable

    Location:
    On-site in Abu Dhabi UAE (main meeting in Bucharest possible)

    Languages:
    English required (Arabic a plus)
    Additional Benefits
    Visa medical insurance and comprehensive relocation assistance
    Initial accommodation provided
    Local transportation covered
    Annual flight tickets
    3045 days paid leave per year plus 14 public holidays
    Permanent role with career growth and training opportunities
    High-standard confidential and professional work environment
    #J-18808-Ljbffr

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