Manager - Credit Controller - United Arab Emirates, Dubai - Callan Hawkins

    Callan Hawkins
    Callan Hawkins United Arab Emirates, Dubai

    14 hours ago

    Description
    Job Description


    The Manager Credit Controller manages the collection of commercial customer receivables (B2B & B2C), ensures accurate recording of incoming payments, and controls credit extension.

    Reporting to the Director of Finance, the role focuses on optimizing cash flow by managing the end-to-end billing and collection process while maintaining compliance with financial regulations.


    Responsibilities will Include:

    • Ensure all sales invoices are errorfree, booked in the correct month, and delivered promptly via portals or manual submission with required acknowledgments.
    • Track and reconcile manual cash receipt books and monitor billing for intercompany payments.
    • Maintain rigorous followup with customers to meet monthly collection targets and minimize DSO.
    • Categorize customers by payment performance (A, B, C) and apply specific strategies for each group.
    • Conduct monthly meetings with Sales to resolve payment delays and recommend service stoppages where necessary.
    • Manage bounced cheques and provide approved payment plans for extreme cases.
    • Monitor the Aging Report and provide regular commercial profitability analysis and AR reporting packs to management.
    • Coordinate with the legal team regarding difficult nonpaying customers and provide necessary documentation.
    • Support financial systems including SAP FICO and the Pulse automated CRM.

    Requirements:

    • Bachelor's degree in Business Administration, Finance, Accounting, or Economics. Must be CA/ACCA qualified.
    • 6 to 7 years of professional experience in accounts receivable and credit control.
    • 5+ years of experience in a management or supervisory role is preferred.
    • Technical proficiency in SAP FICO and Microsoft Excel.
    • Strong analytical, problemsolving, and interpersonal communication skills.
    • Ability to manage multiple tasks effectively with high attention to detail and accuracy.
    • Experience in communicating with diverse stakeholders including customers, lawyers, and auditors.

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