Guest Relations Manager - Dubai, United Arab Emirates - CHALET BEREZKA RESTAURANT LLC

CHALET BEREZKA RESTAURANT LLC

Verified Company

Dubai, United Arab Emirates

1 week ago

Posted by:

Ahmed Al-Mansouri

beBee Recruiter

Description

Role Description

This is a full-time on-site role for a Guest Relations Manager. The Guest Relations Manager will be responsible for managing and executing day-to-day tasks associated with enhancing the customer experience. Tasks include communicating with guests to ensure customer satisfaction, providing customer service, training staff, and fostering a customer-centric culture.

Qualifications:

Strong Guest Relations, Communication, and Customer Service skills
A track record of driving and delivering excellent customer satisfaction
Ability to train and develop staff in areas of customer service and hospitality
Strong attention to detail and organizational skills
Familiarity with the hospitality industry and an understanding of luxury service standards
Fluency in English with excellent verbal, written, and interpersonal communication skills.
Ability to speak other languages, particularly Russian, is a plus
Bachelor's degree or equivalent in hospitality, business, marketing, or a related field is preferred

Salary:
AED7, AED10,000.00 per month

Ability to commute/relocate: