Community Manager - dubai - Bitunix Fintech LLC

    Bitunix Fintech LLC
    Bitunix Fintech LLC dubai

    2 days ago

    Description
    Role Overview

    We are looking for a passionate and cryptonative Community Manager to lead the development growth and daily engagement of our global communities with a strong focus on Telegram. You will manage multilingual community channels oversee a team of moderators and execute campaigns that drive user acquisition and loyalty across our Web3 ecosystem.

    Key Responsibilities
    • Lead and grow Bitunixs Telegram communities globally ensuring highquality discussions fast support and accurate information flow.
    • Recruit onboard and manage a network of regional moderators; provide ongoing training KPIs and engagement frameworks.
    • Monitor and maintain community health across Telegram Discord Twitter (X) Reddit and Web3 platforms (Galxe Zealy QuestN etc.).
    • Plan and execute engaging campaigns: AMAs contests XP missions trading competitions and referral drives.
    • Implement community segmentation strategies across regions languages and interest groups.
    • Collect and analyze community feedback and sentiment; report insights to product marketing and support teams.
    • Coordinate realtime support with the customer success team for urgent community escalations.
    • Champion UGC (usergenerated content) efforts and incentivized contributions from loyal users.
    • Align all communications with Bitunixs brand voice and vision.
    Requirements
    • 2 years experience as a Community Manager in a crypto exchange or blockchain/Web3 project.
    • Proven success in managing all community channels including largescale Telegram groups Discord servers Twitter spaces and moderator teams.
    • Deep understanding of crypto culture trading products (especially derivatives) and DeFi trends.
    • Comfortable working with global communities across multiple time zones and languages.
    • Strong command of community tools like Telegram bots Galxe Zealy and Discord management utilities.
    • Excellent communication skills in English; additional languages such as Chinese Spanish Hindi Arabic Bahasa or Russian are a strong advantage.
    • Highly proactive organized and able to execute on both strategy and daily operations.
    • Experience with moderator incentive systems and XPbased growth models.
    • Familiarity with analytics dashboards KPIbased performance tracking.
    • Participation in Web3 ecosystems and questbased campaigns.
    • Amendable to work onsite in Dubai
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