Coffee Specialist- MOE - Dubai
3 weeks ago
job summary
Nespresso is hiring Coffee Specialists for its Nespresso Boutiques in Dubai who will Act as an Ambassador for the Nespresso brand in the Boutique continually improving customer experience to positively contribute to Performance of Customer Satisfaction & Loyalty and Business Results.
A DAY IN THE LIFE …
Coffee Specialists Acts as enthusiastic ambassador for Nespresso welcomes clients identifies their needs achieves high customer satisfaction through personalized communication Initiates our customers to art of coffee tasting develops curiosity about full range of products Always maintains customer centric approach during interaction with her/his clients Generates Sales strongly Contributes to Business Performance Achieves results compliance Nestlé Corporate Business Principles Carries out sales of Nespresso presented in Boutique coffee machines accessories Leverages all received training contents Demonstrates eagerness learn about Nespresso values products sustainability builds knowledge fast Learns continuously integrates available information given trainings knowledge management tool team meetings intranet Inspires clients authenticity helps explore options ideal coffee proposal Translates passion into each customer contact using adapted vocabulary gives level information needed according situation client Operates efficiently Assists with projects Familiarizes self stock levels layout return policies Adheres compliance quality standards keeping Standard Operating Procedures Performs tasks decisions line quality standards procedures rules Adheres shift/work scheduling planning Participates team meetings contributes new ideas suggestions further improve operations Helps manage/support peaks lows daily/weekly operations What Will Make You Successful… Demonstrate experience retail direct customer sales service hospitality #Nespresso
Job description
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