- Check the guest arrival reports inadvance of VIP Guest check-in and coordinate with Housekeeping onroom allocations for VIP guests
- Be responsiblefor special room assignments and suiteoccupancies
- Welcome and fulfill the check-inprocess of VIP Guests, including serving as an escort to theExecutive Lounge and VIP Guest room
- Ensure allVIP rooms meet the highest quality standards and include allrequested amenities before VIP Guestarrival
- Manage the Guest Relations Desk in thehotel lobby
- Serve as the main point of contactfor VIP guests and ensure hotel departments are fully briefed onVIP Guest requirements
- Maintain the inventoryof Guest amenities
- Maintain current knowledgeof hotel products, services, pricing and special promotionaloffers, as well as daily VIP and specialevents
- Calm,efficient, and organized with great attention todetail
- Excellent personal presentation andcommunication skills
- A passion for deliveringexceptional levels of Guest service
- Ability tomulti-task while maintaining a positive attitude when working witha VIP Guest
- Computer literate and able tonavigate through Company systems
- Professionalmanner with an emphasis on hospitality and guestservice
- Guest relations experience in thehotel, leisure, and/or entertainmentsectors
- Proven ability to listen and respond todemanding Guest needs
- Conflict resolutionexperience
- Cash handlingexperience
- German Speaker (nativepreferred)
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Guest Relations Agent
4 days ago
Hilton Ras al-Khaimah, United Arab EmiratesGuest Relations Agent - German Speaker · A Guest Relations Agent engages with our VIP Guests throughout the entire hospitality experience. From check-in to check-out, the Guest Relations Team is always prepared to respond to VIP Guest requests at concierge, during promotional act ...
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InterContinental Ras al-Khaimah, United Arab EmiratesOur reputation is built on delivering exceptional guest experiences. Is it safe in your hands? We're searching for a Guest Relations Agent capable of delivering a truly personal service to leave our guests satisfied every single time they stay with us. · A little taste of your da ...
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Rc Al Wadi, Guest Relation Agent
1 week ago
Marriott International, Inc Ras al-Khaimah, United Arab Emirates**Job Number** · **Job Category** Rooms & Guest Services Operations · **Location** The Ritz-Carlton Ras Al Khaimah Al Wadi Desert, Al Mazraa, Wadi Khadija., Ras Al Khaimah, United Arab Emirates, United Arab Emirates VIEW ON MAP · **Schedule** Full-Time · **Located Remotely?** N ...
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Rc Rak, Al Wadi Guest Relation Agent
2 days ago
Marriott International, Inc Ras al-Khaimah, United Arab Emirates**Job Number** · **Job Category** Rooms & Guest Services Operations · **Location** The Ritz-Carlton Ras Al Khaimah Al Wadi Desert, Al Mazraa, Wadi Khadija., Ras Al Khaimah, United Arab Emirates, United Arab Emirates VIEW ON MAP · **Schedule** Full-Time · **Located Remotely?** N ...
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Guest Relations Agent
6 hours ago
HILTON HOTELS Ras Al Khaimah, United Arab EmiratesCheck the guest arrival reports in advance of VIP Guest check-in and coordinate with Housekeeping on room allocations for VIP guests · Be responsible for special room assignments and suite occupancies · Welcome and fulfill the check-in process of VIP Guests, including serving as ...
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Guest Relations Agent
1 week ago
HILTON Ras Al-Khaimah, United Arab EmiratesAs a Guest Relations Team Member, you willserve on the Front Office Team which is the main connection betweenthe Guest, the hotel, and the various hotel departments. A GuestRelations Agent truly influences the first impressions of our VIPGuests and, therefore, is responsible for ...
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Guest Relations Agent
6 days ago
Hilton Ras Al Khaimah, United Arab Emirates OTHERA Guest Relations Agent engages with our VIP Guests throughout the entire hospitality experience. From check-in to check-out, the Guest Relations Team is always prepared to respond to VIP Guest requests at concierge, during promotional activities, and more. · What will I be doing ...
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Guest Relations Agent
6 days ago
IHG - INTERCONTINENTAL HOTELS GROUP Ras Al Khaimah, United Arab EmiratesServing as the main point of contact for VIP Guests and ensuring hotel departments are fully briefed on their requirements · Seeking verbal feedback from customers on a regular basis and responding to all guest queries in a timely and efficient manner · Keeping close contact with ...
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Personal Concierge
1 day ago
Hilton Ras al-Khaimah, United Arab EmiratesPersonal Concierge / Guest Relations Agent - Waldorf Astoria Ras Al Khaimah · A Personal Concierge / Guest Relations Agent Team Member engages with our VIP Guests throughout the entire hospitality experience. From check-in to check-out, the Guest Relations Team is always prepared ...
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Personal Concierge
1 day ago
Hilton Ras al-Khaimah, United Arab EmiratesA Personal Concierge / Guest Relations Agent Team Member engages with our VIP Guests throughout the entire hospitality experience. From check-in to check-out, the Guest Relations Team is always prepared to respond to VIP Guest requests at concierge, during promotional activities, ...
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Property Consultant
2 days ago
DSF REALTY MANAGMENT Ras al-Khaimah, United Arab Emirates**Job brief** · We are looking for a professional Real Estate Agent to be an intermediary between sellers and buyers. Real Estate Agent responsibilities include marketing listings and providing guidance to buyers and sellers. This is a great opportunity for someone looking to gro ...
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Real Estate Agent
6 days ago
Diplomatic Real Estate Ras al-Khaimah, United Arab EmiratesWe are looking for a professional Real Estate Agent to be an intermediary between sellers and buyers. Real Estate Agent responsibilities include marketing listings and providing guidance to buyers and sellers. This is a great opportunity for someone looking to grow their career i ...
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Accounts Receivable Clerk
1 week ago
Hilton Ras al-Khaimah, United Arab EmiratesAccounts Receivable Clerk · The role aims to be recognized as a trusted finance team member. This role supports the finance lead in all training and development activities to develop best-in-class finance professionals and assists in developing their finance team. This role suppo ...
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Customer Support Agent
2 days ago
Vendomnia FZCO Ras al-Khaimah, United Arab EmiratesJob Title**:Customer Support Agent** · Company**:Vendomnia** · Location**:Ras Al Khaimah, United Arab Emirates** · Position Type**:Full-Time** · About Us: · Vendomnia is a thriving e-commerce company dedicated to providing our customers with exceptional products and outstanding s ...
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Shipping Executive
2 days ago
Expert Recruitments Ras al-Khaimah, United Arab Emirates**Salary AED plus food, accommodation and transport** · **Work Location : Ras al khaimah** · **JOB DESCRIPTION** · Work closely with the Shipping and Logistics Executive as well as the coordination with the Shipping and Logistics Assistant Manager on dayto-day operational activit ...
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Guest Service Center Supervisor
1 week ago
MINOR Hotels Ras al-Khaimah, United Arab EmiratesIn this role you are a key ambassador for the hotel and the brand, and will work to create one of the most powerful first impressions for our guests. You will have a friendly and outgoing personality, and a genuine interest in meeting and taking care of guests from all over the w ...
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En - Reception Agent
2 days ago
IBIS STYLES Ras al-Khaimah, United Arab EmiratesCompany Description · **Why work for Accor?** · We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so tha ...
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Shipping Executive
1 day ago
Orion Infinity HR Solutions FZE Ras al-Khaimah, United Arab Emirates**JOB DESCRIPTION**: · Work closely with the Shipping and Logistics Executive as well as coordinate with the Shipping and Logistics Assistant Manager on the day-to-day operational activities related to shipping activities. · Ensure accurate and timely processes of all orders with ...
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Guest Service Center Supervisor
1 week ago
Anantara Ras al-Khaimah, United Arab EmiratesCompany Description · A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world's most exciting destinations. From pristine islands and tropical be ...
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Assistant Reservation Manager
5 days ago
Marjan Island Resort & Spa - Managed by ACCOR Ras al-Khaimah, United Arab EmiratesCompany Description · We bring to you and your family an Arabian hospitality at its finest with an atmosphere · of pure luxury and magic. It is in Marjan Island Resort & Spa, managed by Accor · that you will find the best of both worlds, a luxury 5- star establishment standards a ...
Guest Relations Agent - Ras Al-Khaimah, United Arab Emirates - HILTON HOTELS
Description
What are we lookingfor?
Guest Relations Agentsserving Hilton brands are always working on behalf of our Guestsand working with other Team Members. To successfully fill thisrole, you should maintain the attitude, behaviours, skills, andvalues that follow: