Customer Success Executive - Dubai, United Arab Emirates - Black Pearl

    black pearl background
    Full time
    Description
    We are currently hiring on behalf of one of the largest job online portal in the UAE, hiring for a Customer Success Executive to join their team.

    In this role, the candidate will:
    . Train employers and recruiters on the use of the platform, its tools and features . Understand clients' staffing needs and ensure they find relevant profiles to contact for interview and hiring . Support clients' HR teams by posting jobs for them or conducting searches on the database . Prompt and encourage clients to make maximum use of the subscription packages . Regularly update the CRM system with the latest developments on each client . Collaborate closely with account managers to support renewals and revenue expansion opportunities . Work with the product team to translate client feedback into enhancements to the platform . Contribute to other activities in the firm as needed, including admin, HR or talent acquisition

    Requirements

    • Bachelor's Degree in any field
    • Must have minimum 1-2 years experience in HR, Talent Acquisition or Recruitment
    • Fluency in English
    • Srong Client Service Skills
    • Experience in consulting with clients at all levels
    • Strong verbal and written communication / telephone skills
    • Experiene working in a high-pressure environmen, with KPI targets